Your trusted roofing team in Texas

Meet the Experts Behind Allen Roof Repair Company

(469) 213-8460

Meet the Team at Allen Roof Repair Company

At Allen Roof Repair Company, we believe a reliable roof starts with a reliable team. We’re a family-run business based right here in Allen, Texas, and every person on our crew lives, works, and raises their family in the same neighborhoods we serve.

We started back in 2009, after a brutal spring hail season tore through Collin County. Out-of-town storm chasers flooded the area, knocking on doors and cutting corners. Instead of helping people, many of them left homeowners with poor repairs, insurance headaches, and even more stress.

We built Allen Roof Repair Company to be the opposite of that.

We treat every roof like it’s over our own home and every project like we’re working for a neighbor—because most of the time, we are.

In the sections below, you’ll get to know the people who answer your calls, climb your roof, document your hail damage, help you navigate insurance claims, and show up in the middle of the night when the rain won’t stop and water is coming in.


Our Story and What We Stand For

Our work is centered around one simple vision: make roof work honest, predictable, and long-lasting.

We focus on:

We use materials that stand up to Texas heat, North Texas hail, and the wild spring winds that roll through Allen, McKinney, Plano, and Fairview every year. We know the local neighborhoods, the city requirements, and the quirks of older and newer roofing systems across Collin County.

We live where we work, we show up when we say we will, and we walk every customer through their options in plain, simple language—no pressure, no games, no confusing jargon. Just solid workmanship that keeps families, churches, and local businesses dry, safe, and protected.


Meet Ben Stills – Owner & Lead Project Manager

I’m Ben Stills, founder of Allen Roof Repair Company and your main point of contact for most projects.

I grew up off Exchange Parkway in Allen and watched my dad, a carpenter in Plano, patch roofs for folks after work and on weekends. He taught me two things that shaped this company:

  1. Do the job right the first time.
  2. Treat every customer like a neighbor, not a number.

I went on to study construction management at Collin College and spent my early years on job sites across North Texas. When that brutal hail season hit in 2009 and I saw out-of-town roofers flooding our streets, I decided to start a company that did things differently.

How Ben Is Involved in Your Project

I still walk every major job before and after the work is done. That includes:

Whether you’re dealing with a small roof leak or a full insurance replacement after hail, I stay close to every project so nothing falls through the cracks.


Meet Jenna Stills – Office Manager & Customer Care

If you call Allen Roof Repair Company, chances are you’ll talk to Jenna first.

Jenna is my wife and the heart of our office. She keeps our schedule running smoothly, tracks every job from first call to final inspection, and makes sure you’re never left wondering what’s happening with your roof.

How Jenna Supports You

Jenna handles:

She understands that most homeowners don’t deal with roofs every day—and many are calling us while stressed, worried, or frustrated. Her goal is to make the process as easy and predictable as possible, from the first phone call to the final invoice.


Meet Carlos Hernandez – Senior Roof Inspector

Carlos Hernandez leads our inspection side and is one of the most experienced roofing eyes in North Texas.

With over 18 years of roofing experience and a Haag certification for both residential and commercial roof inspections, Carlos brings a level of detail that helps prevent surprises later in the job.

He lives near Stacy Road and can usually spot hail damage from the driveway before he’s even on the ladder—but he still climbs up, checks every slope, and documents everything carefully.

What Carlos Looks For on Your Roof

When Carlos inspects your roof, he focuses on:

His detailed inspections are the foundation for:

Carlos is the one making sure we don’t just treat the symptom—like a drip in the hallway—but actually fix the root problem.


Meet Brandon Thibodeaux – Emergency & Leak Repair Lead

When you call us late at night or during a storm because your ceiling is leaking, it’s Brandon who gets the crew moving.

Brandon lives in east Allen off Bethany Drive and runs our 24-hour repair team. He specializes in fast, smart leak detection and emergency roof repairs that protect your home or business until full repairs can be completed.

How Brandon Helps in an Emergency

Brandon and his crew handle:

He doesn’t just stop the water; he looks for the fastest, most effective way to stabilize your roof without making a mess or causing more damage. Whether it’s 2 p.m. or 2 a.m., his goal is the same: keep you dry and buy you time for a proper, lasting fix.


Meet Maria Alvarez – Insurance Claims Specialist

Dealing with insurance can be more stressful than dealing with the actual roof damage. That’s where Maria comes in.

Maria previously worked for a major insurance carrier in Richardson, so she knows how the process works from the inside. Now, she uses that experience to help homeowners and business owners understand their coverage and push for fair treatment.

How Maria Supports Your Claim

Maria helps you by:

While we don’t represent the insurance company, we do stand by you. Maria’s focus is making sure your claim lines up with the real condition of your roof and the work required to fix it right.


Meet Jeffrey Washington – Commercial Roofing Foreman

For our commercial clients—warehouses, churches, strip centers, offices along US-75 and Alma Drive—Jeffrey is the go-to expert.

Jeffrey oversees flat and metal roof projects and understands the special demands that come with commercial properties: tenant coordination, safety, timelines, and long-term maintenance.

What Jeffrey Manages on Commercial Jobs

Jeffrey is responsible for:

He focuses heavily on preventative maintenance because he knows a small issue on a commercial roof can become a big, expensive problem if ignored. His goal is to help you budget, plan, and extend the life of your roofing system.


Our Repair Technicians – The Hands-On Experts

Behind every successful project at Allen Roof Repair Company is a team of skilled, hard-working repair technicians who know North Texas roofs inside and out.

Two of our long-time team members are Jose Martinez and Tyler Brooks. They’ve been with us for years and have worked on nearly every type of home in Allen—from older roofs in Twin Creeks to newer builds near Watters Creek.

What Our Technicians Do on Your Roof

Our repair technicians are responsible for:

They are trained to focus on details that matter: straight lines, clean cuts, solid nailing patterns, and careful sealing around penetrations. When the job is done, they make sure your property looks better than when they arrived—picking up nails, trash, and leftover materials.

They take pride in their work, and it shows in the roofs they leave behind.


Why Our Local Team Matters

We’re not a fly-by-night crew that chases storms from state to state. We are deeply rooted in Allen and the surrounding communities.

Here’s what that means for you:

When you invite Allen Roof Repair Company to look at your roof, you’re not just hiring a roofing contractor—you’re partnering with a local team that cares about doing the job right, standing behind our work, and being there for you long after the storm passes.


Ready to Meet Us in Person?

Whether you need a free roof inspection, help with a hail damage insurance claim, an emergency repair in the middle of the night, or a long-term maintenance plan for your business, our team is ready to help.

We’d be honored to put our experience to work for you and show you what it feels like to have a roofing team that treats your property like their own.

Contact Us

Get in touch

Ready to fix your roof fast? Allen Roof Repair Company is just a call or click away. Reach out now for quick, friendly help with any roof problem.

(469) 213-8460